Unfortunately we can only ship to Canadian addresses.
If this is your first order; after finalizing your order in your cart, go to the checkout page and check the box “create account”, this will create an account once the order is completed.
After a successful payment, your order will be placed into the “processing” stage. An e-mail confirming this will be sent within 24 hours or the next business day. Once shipped, you will receive another confirmation e-mail, this will include tracking information.
Please check your spam folders, some e-mails get filtered into them out of our control.
If you would like to make a change to an order you’ve already placed and paid for, please contact us ASAP at [email protected]e.art and we will do our best to accommodate your requests (as long as your order has not been already packed for shipping). If you have placed an order and not paid for it yet, you can simply cancel the order by going to “My Account”, and then “Orders”
Unfortunately not, orders can only be placed through our site online.
At the moment, we accept Interac E-transfers and credit card payments. When paying using E-transfer we ask that you please pay close attention to payment instructions each time you checkout. They may change slightly so please don’t assume its exactly the same from your last order.
If you did not receive the correct items you ordered, please photograph your order and e-mail us immediately. You will receive a coupon code for the appropriate store credit.
No a discreet non marijuana based company will show up on your billing info.
Do not hesitate to contact [email protected]
All orders are sent from Vancouver, BC via Canada Post.
All orders $200+ have free Expedited shipping through Canada Post. Otherwise Expedited shipping costs $15 for delivery anywhere in Canada or $25 for Xpresspost.
Yes, you simply need to place separate orders with the different addresses in the shipping info.
All orders are backed by our 100% guarantee. A full store credit will be provided for any orders that don't arrive according to Canada Post tracking
Yes a tracking code is sent to your email for every order. Please check your spam folder incase the email gets filtered.
Each cannabis order is double or triple sealed to ensure any odours are contained in the box and non marijuana related company name.
Barring unforeseen circumstances we ship all orders paid by 9pm PST the following business day